Privacy Policy

Introduction & Jurisdiction

Little Dwelling Co is committed to maintaining the security and confidentiality of the personal information we collect from our users in Vancouver and across Canada. This Privacy Policy explains how we collect, use, and disclose personal information in the course of providing our services related to home efficiency and utility optimization.

Our practices are governed by the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. By using our website and services, you consent to the collection and use of your information as described herein.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the site, subscribe to our newsletter, or fill out a form (e.g., for a household resource audit). This may include:

• Identity Data: Name, title, and demographic information.
• Contact Data: Email address, telephone number, and residential address in the Vancouver area.
• Technical Data: IP address, browser type, time zone setting, and location data.
• Usage Data: Information about how you use our website, including specific pages visited such as Electricity Bill Reduction Methods or Local Subsidy Programs.
• Household Data: Voluntary information regarding your home's energy consumption and utility metrics for optimization purposes.

Purpose and Legal Basis

Little Dwelling Co processes your data based on the following legal grounds:

We use this data to personalize your experience, improve our website functionality, and provide localized information regarding Vancouver utility rebates and thermal loss prevention strategies.

Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and third-party service providers who have a business need to know and are subject to a duty of confidentiality.

Disclosure to Third Parties

Little Dwelling Co does not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website (e.g., hosting providers, email services). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may also release information when its release is appropriate to comply with Canadian law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Rights Under PIPA

Under British Columbia's PIPA, you have specific rights regarding your personal information:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right of Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Withdraw Consent: You may withdraw your consent for us to process your data at any time, subject to legal or contractual restrictions.
• Right to File a Complaint: If you are not satisfied with our response, you have the right to contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC).

Contact Information

To exercise any of your rights or if you have questions regarding this Privacy Policy, please contact our Privacy Officer at Little Dwelling Co: